Santa Cruz has a fairly simple approach to making what are otherwise considered highly-technical marvels on bicycles engineering. It can be summed up in three words - No Missed Rides.
What does No Missed Rides mean? It means first Santa Cruz puts a priority of making bikes that are reliable and don’t break down. Second, it means they recognize that even the best made bikes sometimes have mechanical issues so Santa Cruz put an emphasis on making their bikes easy to work on when the unfortunate happens.
The Santa Cruz website lists all necessary parts and pieces that you might need to purchase for repairs in your garage-based bike shop. In fact, Santa Cruz has even recorded a handful of videos and posted those on their website as well so you can follow along and make certain repairs yourself.