INTERNAL USE

Complete this form before converting an Upway estimate to a trade-in.

The bike must match the information submitted to Upway, be structurally sound, power on and operate without errors, and include the required battery, charger, and keys.

If any required item does not pass, DO NOT convert the trade-in.

STAFF INFORMATION

NAME *

STORE LOCATION *

CUSTOMER INFORMATION

CUSTOMER NAME *

CUSTOMER EMAIL

CUSTOMER PHONE NUMBER

UPWAY ESTIMATE

Has an Upway estimate been completed for this bike? *

Please complet an Upway estimate before continuing.

Upway Estimated Trade-In Value

VERIFY THE BIKE

Enter the information directly from the physical bike.

BIKE MAKE *

BIKE MODEL *

MODEL YEAR (Not the year of purchase) *

ORIGINAL MSRP *

SIZE *

COLOR *

BATTERY CAPACITY (Wh) *

CURRENT MILEAGE *

SERIAL NUMBER *

PHYSICAL INSPECTION

FRAME

Is the frame and fork structurally sound? *

Check for cracks or significant structural damage.

Normal cosmetic wear including scratches, scuffs, paint chips, and small cosmetic dings is acceptable.

Upway does not accept bikes that have structural frame damage. Please notify customer.

ELECTRONICS

Does the bike power on normally? *

Does the bike operate normally without errors? *

What is wrong?

Are any warning or error codes currently displayed? *

What are the errors?

REQUIRED EQUIPMENT

Is the Charger Included *

STOP! Upway will not accept this trade-in.

Is the battery included? *

STOP! Upway will not accept this trade-in.

Keys *

STOP! Upway will not accept this trade-in.

DOCUMENTATION

Take these photos while the bike is in front of you.

FULL BIKE PHOTO

Take a clear photo showing the complete bike. *

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

SERIAL NUMBER PHOTO

Make sure the serial number is readable.

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

MILEAGE / DISPLAY PHOTO

Power the bike on and photograph the display showing the current mileage.

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

CHARGER + KEYS PHOTO

Include the charger and any required keys in the photo.

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

Thank you!

All information has been submitted to info@contenderbicycles.com

Thank you!

All information has been submitted to info@contenderbicycles.com

UPWAY E-BIKE TRADE-IN INTAKE

INTERNAL USE

STAFF INFORMATION

CUSTOMER INFORMATION

UPWAY ESTIMATE

VERIFY THE BIKE

PHYSICAL INSPECTION

FRAME

ELECTRONICS

REQUIRED EQUIPMENT

DOCUMENTATION

FULL BIKE PHOTO

SERIAL NUMBER PHOTO

MILEAGE / DISPLAY PHOTO

CHARGER + KEYS PHOTO

Diverge 4 Sport Alloy Shimano CUES 2026 49

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